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Systems Administrator (Mid Level) : Newton, MA (226765)
Job Description
The Alexander Technology group is seeking a Tier 2 Helpdesk Specialist for a client in the Greater Boston Area. The Helpdesk position is located conveniently near public transportation. This helpdesk role will field tier 2 level issues from end users and have the ability to understand their issues and transcribe into an incident management system.
Some of the required skills include:
- 2-4 years of Tier 2 level experience

-A+ Certification

-Above average interpersonal and communication skills

-Excellent knowledge of PC hardware and software with an emphasis on Microsoft environments.

-Good working knowledge of Windows 7, MS Office, Peripheral Devices

-Familiarity with Service Desk Ticketing software (Service Now).




Qualified Candidates contact Anthony Wozniak at 781-404-4320 or

Position Type: Perm

Notice to applicants: We will never ask you for bank account or other financial information via email. Emails from our staff will only come from We do not use variations of that domain name.

Alexander Technology Group is the leading provider of information technology staffing services for companies and job seekers in Massachusetts and New Hampshire, offering temporary and direct placement services with a singular focus on the local market. Learn more about Alexander Technology Group and our opportunities at

Apply for this job online, or for faster service, please contact the manager listed above.

All applicants must be eligible to work in the United States.

Alexander Technology Group is an Equal Opportunity Employer.

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