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Helpdesk Support : Ipswich, MA (227959)
Job Description

The Alexander Technology Group is seeking a Helpdesk candidate for our North Shore managed service clients.  This Helpdesk candidate will provide remote support to New England based clients.  Additional responsibilities of this Helpdesk support role include:

  • Provide maintenance and support for assigned clients
  • Enter revised status information into the incident management system (ConnectWise)
  • Provide follow up support to clients


  • Bachelor’s degree in Information Technology, Computer Science or related technical field
  • Excellent written, oral and interpersonal communication skills
  • Windows Server 2003 / 2008; Windows XP, Window 7
  • Knowledge of Active Directory
  • Experience with Exchange is a plus
  • Basic networking knowledge is required

If interested, please contact Anthony Wozniak at 781-404-4320 or

Position Type: Contract to Perm

Notice to applicants: We will never ask you for bank account or other financial information via email. Emails from our staff will only come from We do not use variations of that domain name.

Alexander Technology Group is the leading provider of information technology staffing services for companies and job seekers in Massachusetts and New Hampshire, offering temporary and direct placement services with a singular focus on the local market. Learn more about Alexander Technology Group and our opportunities at

Apply for this job online, or for faster service, please contact the manager listed above.

All applicants must be eligible to work in the United States.

Alexander Technology Group is an Equal Opportunity Employer.

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