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Service Desk Manager: Boston, MA (229235)
Job Description

The Alexander Technology Group is seeking a Service Desk Manager for our Boston area client, a nationally recognized economic consulting firm. The Service Desk Manager will be managing a team of 4 desktop support technicians , providing both on-site and remote support to the 800 + end users within the company, including C-Level employees. 

Required skills:

  • Professional Services Industry experience

  • Windows (XP, 7, 8,10), Microsoft office 2007-2010, Anti Virus software, Adbode Acrobat, Video conferencing and phone systems, SSL connectivity, mobile devices (iphone, blackberry mostly).

  • Extensive managerial experience in a desktop/helpdesk capacity supporting WAN, LAN equipment. 

  • Has solid experience in desktop and server knowledge. 80% Management, 20% Hands on. Need someone willing to help out with all hands on deck situations. 

  • ServiceDesk Plus, Summation, Concordance, Altris. 

  • NTFS File + Folder level security, User Permission Settings.

Interested in applying? Please contact Dan Feehan at or 781-404-4320 for immediate consideration. We look forward to hearing from you!

Position Type: Perm

Notice to applicants: We will never ask you for bank account or other financial information via email. Emails from our staff will only come from We do not use variations of that domain name.

Alexander Technology Group is the leading provider of information technology staffing services for companies and job seekers in Massachusetts and New Hampshire, offering temporary and direct placement services with a singular focus on the local market. Learn more about Alexander Technology Group and our opportunities at

Apply for this job online, or for faster service, please contact the manager listed above.

All applicants must be eligible to work in the United States.

Alexander Technology Group is an Equal Opportunity Employer.

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