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Sr Helpdesk Tech : Methuen , MA (229546)
Job Description

The Alexander Technology Group is seeking a Helpdesk Support candidate for our client north of Boston.  This is a contract opportunity with the possibility of permanent hire.  This Helpdesk candidate will provide first level support while fielding and resolving 15-20 issues remotely each day.  This helpdesk candidate will have the following experience:

·         2+ years of experience in a helpdesk environment

·         Strong customer support and documentation skills

·         Prior experience with a ticketing system

·         Hardware and software troubleshooting

·         Basic network connectivity experience

·         Experience with Windows XP, 7, Vista

·         Active Directory and Exchange support

·         Desktop imaging and support

If interested, please contact Spencer Howie at or 781-404-4320

Position Type: Contract to Perm

Notice to applicants: We will never ask you for bank account or other financial information via email. Emails from our staff will only come from We do not use variations of that domain name.

Alexander Technology Group is the leading provider of information technology staffing services for companies and job seekers in Massachusetts and New Hampshire, offering temporary and direct placement services with a singular focus on the local market. Learn more about Alexander Technology Group and our opportunities at

Apply for this job online, or for faster service, please contact the manager listed above.

All applicants must be eligible to work in the United States.

Alexander Technology Group is an Equal Opportunity Employer.

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