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Service Desk Support : Charlton , MA (230571)
Job Description

The Alexander Technology Group is seeking a Helpdesk Support candidate for our Worcester County client.  This Helpdesk Support position is a long term contract with the possibility of permanent hire.  The candidate in this Helpdesk Support role with be responsible for password resets, printer issues, email setup and troubleshooting, networking devices, software installation and troubleshooting, hardware diagnosis, and mobile configuration.  Preferred Skills for this position include:

  • Experience with Windows OS, Apple OS, Active Directory, MS Office Suite, ticketing systems, call center, mobile devices and anti-virus/spyware
  • Experience with desktop, laptop hardware
  • Experience with peripherals such as printers and desk phones
  • High School Diploma or equivalency
  • 2+ years in a Call Center Service Desk environment
  • Must be able to lift 50 lbs, and access constrained areas such as wiring closets
  • Excellent communication skills including a good telephone manner

If interest, please contact Anthony Wozniak at 781-404-4320 or

Position Type: Contract to Perm

Notice to applicants: We will never ask you for bank account or other financial information via email. Emails from our staff will only come from We do not use variations of that domain name.

Alexander Technology Group is the leading provider of information technology staffing services for companies and job seekers in Massachusetts and New Hampshire, offering temporary and direct placement services with a singular focus on the local market. Learn more about Alexander Technology Group and our opportunities at

Apply for this job online, or for faster service, please contact the manager listed above.

All applicants must be eligible to work in the United States.

Alexander Technology Group is an Equal Opportunity Employer.

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