IT Support Specialist
JOB SUMMARY
Alexander Technology Group is seeking a seasoned IT Support pro with 7+ years of hands-on experience to join a mission-driven organization in New Hampshire. This senior-level role provides escalated tech support across Windows, Mac, iOS, Android, and enterprise applications. Must be comfortable juggling tickets, leading support initiatives, and jumping in on strategic IT projects. Experience with MDM, Active Directory, VoIP, and end-user training is key.
#LI-MF1
Strong communication skills, independence, and a service-first mindset required.
Requirements:
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Deep knowledge of PC/Mac environments, mobile OS (iOS/Android)
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Hands-on experience with Azure AD, MFA, PowerShell
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Skilled in MDM tools and hosted VoIP support
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Comfortable supporting Zoom, MS Teams, and general A/V setups
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Ability to manage priorities independently and mentor junior staff
#LI-MF1