If you’re thinking of entering into a career in tech, good news! The tech industry continues to show strong signs of growth across all sectors, with the U.S. Bureau of Labor Statistics (BLS) projecting faster-than-average growth for all IT occupations from 2023 to 2033.
Of the about 356,700 openings projected for each year, many are in entry-level IT jobs, such as computer support specialists (with a projected growth of 6%) and web and digital designers (with a projected growth of 8%). Whether you’re approaching graduation or starting to consider a career change, now’s a great time to look into entry-level IT positions.
In this blog post, we’ll cover the best IT jobs for beginners, recommended skills and certifications you should consider, and our advice on how to start your career in IT.
IT INDUSTRY OPPORTUNITIES
You may have heard that hiring for IT positions has slowed over the past few years. While demand for IT professionals isn’t at the highs reached during the pandemic, there’s still strong demand for talented and skilled professionals.
That’s because technology touches every industry, so there will always be entry-level opportunities, especially as older professionals retire or move on to new positions and new opportunities arise around artificial intelligence and cloud computing.
There’s a shift in the industry toward “skills-based hiring,” where job candidates are valued more for their specific abilities and practical experience than their academic accomplishments. That means you can qualify for a higher-level IT job if you have some background knowledge and experience. Otherwise, you should consider starting at entry-level positions, such as the help desk, and work up to the position you’re interested in as you develop your knowledge and skills.
WHAT IS AN ENTRY-LEVEL IT JOB?
An entry-level IT job is a starting point in the tech world — designed for people who are either fresh out of school or pivoting into information technology. These roles assume you’re at the beginning of your IT journey and are built to help you get your foot in the door.
Most of these roles don’t require extensive professional experience, though you’ll be expected to have some technical knowledge specific to the position. This could include:
- Basic programming skills in popular languages such as Python, JavaScript, or SQL
- Familiarity with certain tools and platforms such as Git, cloud services such as AWS and Azure, or operating systems (Linux, Windows)
- Understanding of core IT concepts, such as networks, databases, or cybersecurity fundamentals
- Some positions may require the completion of specific educational programs, internships, or certifications
Because IT is an in-demand and highly skilled field, even entry-level positions pay well, with salaries ranging between $56,000 and $100,000. According to the BLS, the median annual wage for computer and IT occupations is $105,990. That figure includes experienced professionals, but it shows the earning potential.
TOP 12 ENTRY-LEVEL IT JOBS
While there are many possible entry-level IT positions, we’ve identified these twelve as among the most accessible. They represent a wide range of skills, from simple coding to data collection, engineering, and customer service.
1. Help Desk Analyst
Provides first-line IT support by identifying and diagnosing issues. Help desk analysts assist users with basic issues such as password resets, software installation, or connectivity problems.
Key Responsibilities:
- Respond to user-reported issues
- Troubleshoot hardware/software problems
- Escalate complex issues to higher-level support
Relevant Skills/Experience:
- Strong communication and customer service
- Familiarity with Windows, macOS, and basic networking
- Experience with ticketing systems such as ServiceNow and Zendesk
Salary Range*: $56,000 – $90,000
2. IT Support Specialist
Similar to a help desk analyst, IT support specialists provide technical support to end users. However, these specialists often handle a broader range of tasks, including hardware setup, system maintenance, and detailed troubleshooting in support of a company’s software, hardware, and network.
Key Responsibilities:
- Provide technical support in person and remotely
- Set up devices and manage user accounts
- Diagnose and fix hardware, software, and network issues
Relevant Skills/Experience:
- Basic knowledge of operating systems and networks
- Problem-solving mindset
- Familiarity with Active Directory, Office 365
- CompTIA A+, Network+, or ITIL certifications
Salary Range*: $56,000 – $86,000
3. Junior Software Developer
A junior software developer assists in writing, testing, and maintaining code under the guidance of senior developers. Exact responsibilities will differ from company to company; some junior developers are only responsible for fixing bugs in existing software, while others may be tasked with building entirely new systems.
Key Responsibilities:
- Write clean, functional code
- Fix bugs and contribute to code reviews
- Collaborate with cross-functional teams
Relevant Skills/Experience:
- Programming languages such as Java, Python, and JavaScript
- Familiarity with cloud-based platforms such as Git/GitHub
- Understanding of software development lifecycle
- Experience with personal or open-source projects
Salary Range*: $75,000 – $126,000
4. Web Developer
Web developers build and maintain websites or web apps, focusing on front end, back end or full stack. Front end codes and designs sites what users see, back-end ensures everything functions properly, and full-stack handles both front and back end. Web developers can work as freelancers to build sites or in corporate positions where they also maintain admin sites.
Key Responsibilities:
- Design and develop user-facing features
- Ensure website performance and responsiveness
- Fix bugs and implement updates
- Maintain APIs for mobile and web apps
Relevant Skills/Experience:
- Web design languages such as HTML, CSS, and JavaScript
- Frameworks such as React, Vue, or Node.js
- Version control through platforms such as Git
- Basic understanding of APIs and databases
Salary Range*: $76,000 – $130,000
5. Security Operations Center (SOC) Analyst – Tier 1
A Tier 1 SOC Analyst monitors and analyzes network and system activity for security threats and alerts higher-level analysts about potential incidents. They’re responsible for determining whether alerts should be investigated and acted on or are false positives.
Key Responsibilities:
- Monitor security dashboards and alerts
- Investigate suspicious activity
- Document incidents and escalate if needed
Relevant Skills/Experience:
- Basic knowledge of cybersecurity concepts
- Security Information and Event Management (SIEM) tools such as Splunk and IBM QRadar
- Attain certifications such as CompTIA Security+
- High attention to detail and analytical thinking
Salary Range*: $79,000 – $126,000
6. Network Operations Center (NOC) Technician
A NOC technician oversees an organization’s network performance and responds to outages or issues to maintain uptime. They’ll take inbound calls from clients, open tickets for issues, and perform first-level troubleshooting.
Key Responsibilities:
- Monitor network systems
- Respond to alerts and outages
- Perform routine maintenance and updates
Relevant Skills/Experience:
- Networking basics (TCP/IP, DNS, routing)
- Network monitoring tools
- Certifications such as CompTIA Network+ or Cisco CCNA
Salary Range*: $63,000 – $100,000
7. Quality Assurance Analyst
QA analysts test software to make sure it works correctly, catches bugs before users do, and helps improve product quality. They regularly perform rigorous testing and quality checks, such as writing and executing test cases against software changes.
Key Responsibilities:
- Write and run test cases
- Identify bugs and log issues
- Work closely with dev teams to ensure fixes
Relevant Skills/Experience:
- Attention to detail
- Manual or automated testing tools such as Selenium
- Understanding of the software development life cycle (SDLC) and Agile workflows
- Basic programming knowledge is a plus
Salary Range*: $68,000 – $118,000
8. Junior Data Engineer
A junior data engineer works closely with data scientists and analysts to help build and maintain the systems that move and store data. They build data pipelines and infrastructure, and ensure that data is collected, stored, and made accessible for analysis.
Key Responsibilities:
- Develop data pipelines
- Maintain databases and data infrastructure
- Clean and transform raw data
Relevant Skills/Experience:
- Structured query language (SQL) proficiency
- Experience with Python, Spark, or ETL tools
- Experience with cloud platforms such as AWS and GCP is a bonus
- Strong problem-solving mindset
Salary Range*: $93,000 – $161,000
9. Business Analyst (Junior/Associate)
Junior and associate business analysts act as a bridge between business teams and IT, translating needs into solutions. They conduct research, gather and interpret data, map processes, and support dev teams with documentation.
Key Responsibilities:
- Gather requirements from stakeholders
- Map business processes
- Create documentation for dev teams
Relevant Skills/Experience:
- Strong communication and analytical skills
- Experience with diagrams or tools such as Lucidchart
- Familiarity with Agile or Scrum
- Basic SQL or Excel knowledge is a plus
Salary Range*: $76,000 – $111,000
10. Product Support Specialist
A more specialized form of IT support, product support specialists provide technical support for certain products and work to resolve customer issues. Their focus is on helping users understand and get the most out of a software product and will often feed insights back to the product teams.
Key Responsibilities:
- Answer customer questions
- Troubleshoot product issues
- Provide feedback to developers
Relevant Skills/Experience:
- Excellent communication and empathy
- Product knowledge or user support background
- Experience with CRM tools such as Zendesk and Salesforce
- Technical writing or documentation skills
Salary Range*: $66,000 – $110,000
11. Data Analyst (Entry-level)
Entry-level data analysts collect, clean, analyze, and interpret data to uncover trends, solve problems, or inform decisions. As part of their responsibilities, they’ll regularly automate processes to streamline data analysis, as well as create data visualizations and compile detailed reports for stakeholders.
Key Responsibilities:
- Clean and analyze data sets
- Create dashboards and reports
- Communicate findings to stakeholders
Relevant Skills/Experience:
- Works regularly with Excel, SQL, and Python
- Experience with data visualization tools such as Tableau and Power BI
- Critical thinking and storytelling with data
Salary Range*: $49,000 – $82,000
12. Systems Analyst (Entry-level)
Entry-level systems analysts resolve database program and user issues. They support the IT systems that organizations rely on, working on upgrades, troubleshooting, and process improvements. They also advise management about ways to improve productivity.
Key Responsibilities:
- Analyze existing systems
- Recommend improvements
- Assist in system testing and deployment
Relevant Skills/Experience:
- Understanding of databases and system architecture
- Good documentation skills
- Communication between technical and non-technical teams
- Some business process knowledge helps
Salary Range*: $74,000 – $129,000
*Salary ranges were sourced from Glassdoor in May 2025 and are estimates for the United States
TOP SKILLS AND CERTIFICATIONS FOR AN IT ENTRY-LEVEL CAREER
If you’re applying for an entry-level IT position, most roles don’t expect you to be an expert, but you do need to show that you understand the basics. Here’s what you should know to build a foundational grasp of how computers and networks work, understand essential tools and processes, and develop the skills that employers are looking for.
- Have a Foundation of Core Technical Skills
Many entry-level IT positions require some knowledge of operating systems, computer security, networking principles, and troubleshooting.
- Operating Systems — You should be comfortable navigating both Windows and macOS, and ideally have some exposure to Linux, especially if you’re aiming for roles in support, cybersecurity, or cloud services.
- Computer Security — Even if you’re not getting into cybersecurity, you should understand basic security principles and best practices, such as how firewalls and antivirus software work, how to recognize phishing attempts, and how to secure your data.
- Networking Principles — Having an understanding of how devices connect and communicate is useful across IT roles, such as what routers and switches do and how to troubleshoot basic network issues.
- Troubleshooting — Technical issues can and do happen, so be sure to know what questions to ask, what tools to use to diagnose systems or applications, and when it’s time to escalate.
- Be Familiar with Popular Programming Languages
If you’re aiming for software or web development, knowing one or more in-demand programming languages will help you stand out—even at the entry level.- Python — Great for scripting, data analysis, automation, and backend development; beginner-friendly and widely used
- JavaScript — Essential for web development and is commonly used to power interactivity on websites
- C++ — Common in game development and systems programming
- C# — Used heavily in enterprise apps and game development (especially with Unity)
- Focus on Earning These Certifications
Certifications show that you’re serious about your career and help you learn real, job-ready skills. Here are the most recognized ones that will prepare you for entry-to-mid-level roles:- CompTIA A+ — Covers hardware, software, networking, and security basics; is best for IT support, help desk, and general tech troubleshooting positions
- Google IT Support Certificate — Covers troubleshooting, networking, security, and systems; good for beginners starting to break into tech
- Google Data Analytics Certificate — Covers Excel, SQL, Tableau, and data-driven problem-solving; useful for aspiring data analysts
- Cisco Certified Network Associate (CCNA) — Covers routing, switching, network protocols, and security; great for those interested in network support or NOC roles
- Amazon Web Services (AWS) Cloud Practitioner — Covers the basics of AWS services, pricing, and cloud architecture; ideal for anyone interested in cloud services
- Develop Your Interpersonal and Soft Skills
While tech skills can get you interviews, soft skills can get you hired and promoted. They’re also essential for certain entry-level help desk and support specialist positions.- Problem-solving — Whether you’re fixing a bug or calming a frustrated user, thinking clearly under pressure is critical.
- Troubleshooting — It’s important to know how to isolate variables, test solutions, and document outcomes.
- Communication — You need to be comfortable explaining technical details to non-technical people, from customers to stakeholders.
- Team Collaboration — Most IT work happens in teams across departments, not just within IT.
TIPS FOR LANDING ENTRY-LEVEL IT POSITIONS
- Build and Sharpen Your SkillsYou don’t need to wait for permission or a paycheck to start learning and proving yourself—take advantage of the following opportunities:
- Online Courses — Use platforms such as Coursera, Udemy, LinkedIn Learning, or freeCodeCamp to learn practical skills in networking, security, support, or development.
- Personal Projects — Build something in your free time. Whether you’re troubleshooting your home network, learning to automate tasks with Python, or creating a budget tracker in Excel, even simple tasks show you can apply your knowledge.
- Open-Source Contributions — Help out with GitHub projects. Even minor contributions such as improving documentation or fixing bugs show teamwork, initiative, and coding ability.
- Low-Code/No-Code Apps — Tools such as Airtable, Zapier, or Microsoft Power Apps let you build functional applications without writing full code. This is especially useful for people looking to shift into IT from non-technical roles.
- Earn Your Certification
Certs show commitment and help you build job-ready knowledge. Remember these popular ones for beginners:- CompTIA A+ for support roles
- Google IT Support Certificate for general IT roles
- AWS Cloud Practitioner for cloud foundations
- CCNA if you’re eyeing networking jobsBut remember: Certs are good; hands-on experience is better.
- Get Hands-on Experience
Hiring managers look for practical experience. Even if you’re new to the field, you can create your own.- Freelance Work: Offer to set up networks, websites, or troubleshoot systems for friends, nonprofits, or small businesses.
- Internships: Don’t overlook internship opportunities even if they’re short-term or unpaid, as they can offer structured learning, resume experience, and connections.
- Personal Projects: Build a portfolio and document your work with screenshots, GitHub links, or brief writeups.
- Current Job Opportunities: If you’re working in another field, ask to take on tech tasks such as troubleshooting, data entry automation, or setting up new tools and add them to your resume.
- Understand the Current Job Landscape
Many IT and tech roles are back onsite, so be flexible about location when you’re starting. Hybrid or remote opportunities might come later, but showing up in person can give you valuable exposure and mentoring opportunities. - Craft a Strong Resume and Cover Letter
Your resume isn’t just a list of skills—it’s proof that you get things done.- Highlight your hands-on projects (even personal ones).
- List certifications and tools you’ve worked with.
- Emphasize soft skills such as communication, problem-solving, and accountability.
- Tailor every resume to the job and be sure to use the keywords in the job description.The same advice goes for your cover letter. You’ll want to show that you understand what the company needs and how you’re prepared to solve their problems.
- Be Open to Stepping Stone Roles
Remember, these are entry-level roles in IT—you shouldn’t expect these positions to be your dream job.- Be open to roles such as contract work, help desk, or support technician jobs. These can build your resume fast.
- Short-term contracts let you test different environments and companies—and often lead to full-time offers.
- Use every role to grow by learning new tools, asking questions, and shadowing other teams.
- Be Persistent
It’s normal to hear “no” a lot when you’re starting your job search. Keep learning, keep applying, and keep refining your approach. Every rejection is feedback, and every small win adds up. Most people in IT didn’t get hired on their first try, either, but the ones who kept going eventually broke through.
HOW TO FIND AND APPLY FOR ENTRY-LEVEL IT JOBS
Once you feel you’re ready for your first entry-level IT job, follow these insider tips to better navigate the job market and actually land interviews.
- Investigate the Job MarketStart by figuring out what jobs are out there—and which ones match your interests and skills. Browse job boards such Indeed, LinkedIn, Dice, and BuiltIn. Look at job titles such as:
- Help Desk Analyst
- IT Support Specialist
- Junior Software Developer
- Data Analyst (Entry-Level)
You’ll want to identify which roles are popping up most in your area or industry and which skills or certs are continually showing up in listings.
- Be Active Online
In today’s job market, your online presence is often your first impression—make it count. Be sure to create or clean up your LinkedIn profile and tailor it toward your desired roles by:- Adding details such as “CompTIA A+ Certified | Python Enthusiast”
- Listing your projects, skills, and certifications
- Using a professional photo (no selfies)
Post and comment on IT content. Share what you’re learning, what certifications you’ve earned, or what tools you’ve explored. Look up and join online IT communities on Reddit and Discord.
- Explore Your Networking Options
Some jobs never get posted, and people are more inclined to hire people they know. If you don’t have a network of contacts in the IT field, start building one by:- Attending local meetups or industry events
- Going to tech job fairs—online or in person
- Engaging on LinkedIn by commenting on posts and reconnecting with co-workers
- Use Your College Career Center
Even if you graduated a while ago, your college career center may still offer job boards and internship leads, resume and cover letter support, and mock interviews. Don’t overlook these free resources. Your school wants to help you succeed post-graduation. - Partner with a Recruiter
Recruiters regularly work with entry-level candidates, especially for roles in IT support, customer support, QA, and junior dev positions. They know what employers are looking for and have connections to open positions and opportunities.
Follow our tips on how to effectively work with a recruiter, or if you’re ready to start your search, send us your resume and browse our open roles.
Are you ready to take the next step in your job search? At Alexander Technology Group, we rely on our experience, knowledge, network, and local insight to match talented software engineering candidates like you with tech-focused employers. Our well-connected team of recruiters works directly with you to facilitate a hassle-free search process that keeps your goals in mind.
